Engage
All-in-one marketing for physical spaces

Nobody is watching your regulars leave. Engage is.

Purple Engage turns WiFi sign-ins, till sales and sign-up forms into one record per guest, then reaches them by email, text, WhatsApp and offers.

Start free

One venue or every site

Start with one venue. Grow to every site.

The same platform for a single cafe and a 30-site group, with the controls IT and finance ask for.

Running a venue

  • No designer or data team: your AI team drafts the work
  • Photo-led email, offer, survey and page templates in your own brand
  • An offer set up in three steps, with a live phone preview
  • Texts and WhatsApp on your own Twilio account, with no Purple markup
Six guest segments in Purple Engage, such as New, Repeat, At Risk and Dormant, each with a live count of guests and how many can be emailed, on a phone

Running a group

  • One answer across every brand and site
  • Sends at each guest's local time, by venue time zone
  • A public API with 39 paths, 19 scopes and signed webhooks
  • An append-only audit record, and two production regions on Google Cloud
The Purple Engage connections page, listing data connectors for tills, bookings and other systems, each marked Beta

One system

Your guest is in seven tools

None of them knows she has stopped coming. Engage keeps one guest record underneath every channel.

Your stack today

  • Email tool: Who opened
  • Text tool: A mobile number
  • WiFi: Who arrived
  • Till: Who paid
  • Booking system: Who reserved
  • Reviews tool: Who rated you
  • Ad platform: A list someone uploaded

One guest record in Engage

Visits, sales, bookings, messages and answers on one history.

  • One guest record

    WiFi sign-ins, till sales, bookings, forms and files, matched on email.

  • One consent ledger

    Checked at approval and again before each message. An opt-out stays an opt-out.

  • One way of measuring

    Guests sent a campaign are compared with guests held back on purpose.

  • One approval rule

    Nothing your AI team stages reaches a guest or spends a pound until a person approves it.

The platform

Everything your venue marketing needs

Ten jobs on one guest record. Pick a tile to see how it works.

Connects to the systems you already run

62 connectors and bridges, most of them in beta. HubSpot, Salesforce and Mailchimp sync guests both ways.

  • Purple WiFi
  • Cisco MerakiPilot
  • Cisco SpacesPilot
  • Juniper Mist
  • Square
  • Epos Now
  • Loyverse
  • LightspeedPilot
  • Oracle SimphonyPilot
  • ResDiaryPilot
  • MewsPilot
  • apaleoPilot
  • ShopifyPilot
  • Stripe
  • HubSpot
  • Salesforce
  • Mailchimp
  • ZapierPilot
  • MakePilot
  • PipedreamPilot
  • Power AutomatePilot
  • MetaPilot
  • Twilio
  • SegmentPilot

Your AI marketing team

An AI marketing team that asks before it acts

Every night it checks your business against its own normal and raises ideas, with the rows behind them.

Templates you have already seen in your brand

Every email, offer, survey and page template sits in one Studio library.

  • Photo-led templates for welcomes, offers, events and win-backs
  • Every template shown in your own colours, fonts and logo
  • Describe a campaign in a sentence and get the email, the text and the offer page drafted
  • Start from a template made for venues like yours.
  • See every template in your own brand before you pick one.

Purple Engage screens shown with sample data for a fictional pub group. Every name and figure is invented.

  • Ideas with evidence

    26 automatic checks, from lapsed regulars to deliverability risk. Every figure is computed by the system, never by the AI.

  • Sends wait for your approval

    The approval card shows who the plan reaches after consent, named sample recipients and what cannot be undone.

  • Ads stay in your hands

    Ads are in pilot, and nothing spends until a person approves it.

  • Work you can measure

    Every new campaign and automation holds back 5% by default.

Results

Prove what worked, not what was opened

Every campaign is graded against guests held back on purpose.

The rules behind every result Engage reports

50 held back
The minimum before Engage reports a result. With fewer, it says "not measured yet".
95% range
Where the true effect likely sits. A/B tests say "Too close to call" unless the range clears zero.
14 / 30 days
Return visits and bookings over 14 days, sales over 30, for both groups.
  • Human opens firstApple Mail image fetches and link scanners are counted apart from people.

Reports that say what they do not know

Every figure is labelled with how it was worked out. "Not measured" is never shown as 0%.

See what a campaign did, with every figure labelled.

Purple Engage screens shown with sample data for a fictional pub group. Every name and figure is invented.

Visits come from a connected WiFi system, so a measured return visit is a lower bound.

Trust and enterprise

Consent you can prove, and controls IT can approve

One consent ledger that every channel obeys. It works beside your cookie banner, not instead of it.

A receipt for every yes, with the exact words the guest agreed to.

Purple Engage screens shown with sample data for a fictional pub group. Every name and figure is invented.

  • Consent checked twice

    At approval and again just before each message. STOP closes the channel at once.

  • Opt-outs that stay

    Imports, connectors, the API and the AI team cannot resubscribe a guest on older or undated evidence.

  • A preference centre

    Topics, frequency and a 14, 30 or 90 day pause, honouring Global Privacy Control.

  • Erasure that stays erased

    More than 30 registered routines, with tombstones so a replayed import cannot bring a person back.

  • An audit record

    Append-only, written in the same step as the action, and kept for at least two years.

  • Sign in with Purple ID

    Your team signs in through Purple ID, Purple's central identity.

  • Two production regions

    Google Cloud in the Netherlands and Los Angeles. Email goes through the provider's EU region by default.

  • An open API

    39 paths, 19 scopes and 600 requests a minute per key, with signed webhooks and hashed, scoped keys.

  • An MCP server

    Outside AI tools can read and draft through Engage. No scope can send.

Pricing

Pay for what you send, not who you know

Contacts are unlimited* on every plan, so a bigger WiFi list never raises your bill on its own.

  • An email: 1 credit
  • A WhatsApp message: 1 credit
  • A text: 1 credit per segment
  • A survey invitation: 1 credit
  • An offer inside a message: no extra credit
  • Contacts: always free
  • Overage is off unless you turn it on, with a budget cap you set
  • A campaign that has started is never cut off part way

Monthly plans

  • 500 credits a monthFree
  • 5,000 credits a month£12 a month
  • 15,000 credits a month£27 a month
  • 50,000 credits a month£59 a month
  • 100,000 credits a month£80 a month
  • 500,000 credits a month£267 a month
  • 2,000,000 credits a month£948 a month
  • More than 2,000,000 creditsCustom pricing

Plus 10 more plans in between, with annual billing on every paid plan.

Listed prices, with VAT included where it applies.

Questions

Questions buyers ask first

Do I need Purple WiFi?

No. Purple WiFi and Juniper Mist supply visits, with Cisco Spaces and Cisco Meraki in pilot. You can also add guests from sign-up forms, tills, CSV imports and, in pilot, bookings.

What does Purple Engage cost?

You pay for credits. Paid plans are listed from £12 a month for 5,000 credits, the free plan is listed at 500 credits a month, and contacts are unlimited* on every plan.

Which channels can I send on?

Email, SMS and WhatsApp, plus offers and surveys. Texts and WhatsApp go through your own Twilio account at Twilio's price, and Purple adds no markup.

Does the AI send anything on its own?

No. By default nothing your AI team stages reaches a guest or spends money until a person approves that exact action. Ads are in pilot and never run on a playbook.

Can I keep Mailchimp, HubSpot or Salesforce?

Yes. They sync guests both ways, so you can run Engage alongside them while you move over.

What does Engage not do?

Engage is not a booking system, a points scheme, a payment provider or a cookie banner, and its rewards are vouchers rather than points or stamps. It reads the systems you already run.

Find out what your next campaign is worth

Start with one venue, alongside the tools you already run. The free plan is listed at 500 credits a month, with unlimited* contacts and no card.

  1. Tell us about your venuesYour tills, and what you want your marketing to do.
  2. See how Engage connects the workWe will show you, alongside the tools you already run.
  3. Start with one venue, if you likeThen grow to every site on the same platform.

Get started

Talk to the Purple Engage team