Engage
Start free

CRM and commerce

Twilio + Purple Engage

Run SMS and WhatsApp from Engage.

Start freeDiscuss this integration

What connects with Engage

Engage sends SMS and WhatsApp through your own Twilio account. Twilio bills you directly.

Explore customer data in Engage

Put the connection to work

Two ways to use Twilio with your Engage marketing.

Send a text campaign

Prepare your audience and message in Engage, then send through your own Twilio account.

Add WhatsApp to your channels

Run WhatsApp campaigns through your Twilio account, with Twilio billing you directly.

From connection to campaign

Start with one useful workflow. Check the data, then decide how much control to give your agent.

  1. Connect your account

    Use an account with permission to connect Twilio. Choose the venues or data sources you want to use.

  2. Check the data and permissions

    Review a sample record and confirm the relevant marketing permissions before adding people to campaigns.

  3. Set your goal

    Let your agent prepare the work. Approve each action, or enable autopilot within the limits you set.

Questions

What connects between Twilio and Engage?

Engage sends SMS and WhatsApp through your own Twilio account. Twilio bills you directly.

Do I need Purple WiFi?

No. Engage works with customer data from your existing tools. WiFi is an optional source of guest and visit data.

Who controls the campaigns?

You choose. Approve each action and campaign, or let your Engage agent run agreed workflows on autopilot within your limits. External assistants connected through MCP have read and draft access.

All integrations

Make your connected data work harder

Bring your tools into one marketing platform. Set the goal and choose your level of control.

Start freeAll integrations